We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
What we collect
We collect, store, and process the following types of information on our users.
When you are Shopping or placing a Booking on our site:
- First and Last name
- Company name (if applicable)
- Postal code
- Phone number
When you sign up for our newsletter
- First and Last name
- E-mail address
When visiting out site
- IP address
- Date and time of visit
How we collect your data
The personal data is collected from you when you input the data to our website, by doing so you are granting us consent/the right to process that personal data in order to provide the service you have signed up to.
Additional personal data is collected by 3rd Parties, for example Google Analytics and Mail Chimp for our newsletter.
Providing your data is voluntary, however, due to the scope of our services and their specifics it is necessary in order to provide the services we offer.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you sign up to our newsletter. We never send out bulk mail messages and never send anything through the post.
Who will data be shared with
We use processor services to ensure the highest possible quality of service. Your data can be transferred to the following categories (depending on what services you use):
- electronic payment processors
- accounting software
- google analytics
- Mailchimp host the data provided when you sign up to our newsletter
We use the services of entities located outside the EU. Your data may be transferred to a third country. We make sure that your data is safe.
Please note that all fmachinefun.co.uk data processor providers have been checked to be all GDPR-compliant.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
We use a courier (DPD) to facilitate delivery and collection of rental machines and purchased machines. Your name, address and mobile number will be used when booking the courier service. They have their own data privacy policies and do not pass on or sell information to third parties.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998 and General Data Protection Regulation (or GDPR). If you would like a copy of the information held on you please use our contact form.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We hold on to customer data for 12 months after a customers last visit. After that period we delete accounts and records to preserve customer privacy. You have a right to have your data deleted and if you wish us to delete your data then get in touch through our contact form and we will remove your information from our system.
Control Of Your Data
Your data is processed on the basis of your consent, you have the right to withdraw your consent at any time. This does not affect processing until you withdraw your consent.
Consent is provided by our users explicitly when proceeding an action or task (e.g. when they provide user data, contact us using contact forms, sign up to the newsletter).
The only source of data we have is when a user explicitly provides it.
Our customers rights regarding GDPR are considered and enforced, including:
Right to be informed:
Right of access:
Our users can access all their data stored on fmachinefun.co.uk, by navigating to “My Account” section (after logging in to the site)
Right of rectification:
Right of erasure:
Right to restrict processing:
We don't process the data of our customers (and our customers end-users) except as detailed on this page
Right to data portability:
Right to object: